POAP APNG not animating

Hey Team!

Had this issue come up yesterday and still don’t know what is wrong. We created a POAP drop for our Twitter Spaces and this time when you look at the art it only animates one time instead of the usually repeat. Why is that?

For context we have exported multiple POAPs in the say way but this is the first time we have encountered this problem. Any answers or solutions for next time would be much appreciated.

Thank you for your time!


That might be something wrong with your drawing

Can you please contact the POAP Customer Support team?
You can chat with them via the chat bubble at the POAP website: https://poap.xyz/

All the best,
The POAP Curation Body