RE: DROP ID #33812
POAP sent me an email saying the secret word is approved. But it is not working for anyone that I sent it to. Where can I get help with this?
Please message Customer Support via the pink chat bubble on the right hand corner of poap.xyz
You drop was definitely reviewed with positive results 
https://poap.gallery/event/33812
Additionally,( I know you might not need them) but these resources will be extremely helpful with future drop requests.
POAP Help Center
POAP-distribution-methods-101
Why-your drop-may-not-been-approved-yet
I’ve also attached 2 video tutorials that may be helpful.
POAP Delivery Tutorial
Community made resource: POAP-Master-Class
Please let us know if you have any questions, comments or queries.
All the best,
The POAP Curation Body