Hello, I have 2 problems and really disappointed from what I experienced.
We talked about an event renewal for an image change on January. But as the image can’t be changed, as a solution team also approved that creating a new event will be the best way. But after creating it, I never received the codes for that event. + Couldn’t get any reply to any of my emails… I gave up at the end and this put me in a bad position in my Discord channel.
And now after 2 months, I had to create another event for a private listing for a future project, I was also planning to use this for the first problem to compensate that I couldn’t send POAPs to people. And just received the codes, but only 10 codes… I requested 100 even tho I needed 222, thinking that you will not send codes again, I decided to split it. But getting only 10 links is really weird. Can someone explain me what’s going on and can we fix this issue please?
I was so selective in my listing and no one will be mining or something if that’s the case. I will be giving the codes cautiously, if I can have them one day of course…
I don’t want to disappoint people again and it’s really bad for my image as an artist.
I really like POAP app and want to always add this to my workflow for special events etc. but really don’t understand why is it so hard to create an event as we wish and get the amounts of codes we need…
Would appreciate any fast solution.