#21412 Update Request

Hello! I am in the middle of an event that started Friday and many attendees have been unable to claim the poap with the password function. Only about 9 people have been able to claim so far. Can you let me know if there is something to troubleshoot on my end? Thanks so much!**

Event ID: 21412

Description: Friendly Krueger Scream Along #01

Date: 1/7/2022 - 1/9/2022

Codes Requested: 175

Distribution method: secret code

Please connect with the customer support team via intercom.

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Hi Isabel! Thank you for getting back so quickly! Where do I find intercom?

Hey @jyatrofsky
Just go to https://poap.xyz and click on the chat icon on the right bottom side.

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Awesome! Thank you so much!

It all worked out! Thank you so much!

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